Privacy Policy

1. Introduction

Scalegrowth ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at scalegrowth.digital and related services.

2. Information We Collect

Account Information: Name, email, organization name, and password when you create an account.

Ad Platform Data: Campaign performance metrics, ad spend data, audience data, and conversion data synced from connected platforms (Google Ads, Meta Ads).

Lead Data: Contact information of leads generated through your advertising campaigns.

Usage Data: How you interact with our platform, including pages visited, features used, and session duration.

Payment Information: Billing address and payment method details (processed securely by Stripe/Razorpay).

3. How We Use Your Information

• • To provide and maintain our advertising optimization platform
• • To generate AI-powered optimization recommendations for your campaigns
• • To process your billing and subscription management
• • To send service-related notifications and alerts
• • To improve our platform through aggregated, anonymized analytics
• • To comply with legal obligations and respond to lawful requests

4. Data Storage & Security

Your data is encrypted in transit (TLS 1.2+) and at rest (AES-256). You can choose your data region (India, US, EU, Singapore) during setup. We implement SOC 2 Type II controls for security, availability, and confidentiality.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Delete your personal data
• • Port your data to another service
• • Object to processing
• • Withdraw consent at any time

Submit requests via Settings > Data & Privacy or email privacy@scalegrowth.digital.

6. Compliance

We comply with DPDP Act 2023 (India), GDPR (EU), CCPA/CPRA (California), and are working toward SOC 2 Type II and ISO 27001 certification.

7. Data Retention

Campaign data is retained for 24 months. Lead data for 12 months. Audit logs for 36 months. Retention periods are configurable in Settings > Data & Privacy.

8. Contact

For privacy-related inquiries: privacy@scalegrowth.digital